Privacy Policy

PRIVACY POLICY

  1. We at Hub Houze thrive in being transparent, careful with your data. 

  2. We understand how important is to ensure that all your data is safely stored and used in a fair manner. 

  3. This Policy as well as our Terms & Conditions are available to offer a clear and honest view on how we collect and process your information. 

  4. By visiting our website you are consenting to the matters described in this privacy notice. 

  5. We use the personal information that you provide us to identify, locate or contact you, and includes other information that might be associated with personal information. 

  6.  We store your details for as long as it is required, for instance if you have purchased a product that has 10 years warranty, we’ll store your information for this period of time in order to service you with any claims. 

  7. We do not sell your information to any third party company. There are of course instances where we pass your information in order to fulfil and agreed purpose. 

  8. When you use our website and services, we may collect the following information directly from you:

  • Registration and Contact Information required to use our website and services, this includes your name, address, e-mail address, telephone number, birthday, user account name and password

  • Payment information needed to process payments and generally included your credit or debit card number, expiration date and card verification number.

  • Personal Profile Information that include areas of interested, preferences this allows us to recommend products and services to you

WHO DO WE SHARE INFORMATION WITH?

In some cases we do share your personal details, this allows us to process orders you have made. The service provides who we work with to ensure we provide the services you consent to are the ones that provide services such as:

  1. Card payment processing

  2. Delivery 

  3. Finance Providers

  4. Fraud Prevention and Credit Agencies 

  5. Analytics & Personalisation Software Providers

Each service provider only has access to the information required to perform their functions, and have no permission to use this in any other manner. 

The service providers process your data in accordance with this notice, and relevant EU and UK law such as General Data Protection Regulations.

 

 

WHAT INFORMATION CAN YOU ACCESS?

 

You are entitled to request us to disclose any personal details that we might hold on you. Should you make that request please get in touch with us in writing. 

  1. You will also be able to ask us to remove any information we might hold about you which means that you can delete your presence from our files and database.

  2. You are also given the choice to opt-in or out of our marketing communications. We will make sure that we respect your wishes. 

  3. You can opt out by clicking unsubscribe link at the bottom of any marketing email. 

  4. You will still receive e-mail that are concerning you, and you only such as confirmations, order updates. 

CHANGES TO THIS PRIVACY NOTICE

We may change this privacy notice from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you visit our website.